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eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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Very pleased with the items I ordered. Excellent service and great prices. Will order from this company again
This site was the only site that had the exact replacement part that i needed. The part worked! The only negative is that it took 4 weeks for the part to arrive.
The replacement knob ordered matches the part number for the Oster toaster oven I have, but I am unable to fit the knob onto my appliance following the instructions provided. I will try to reach out to Customer Service regarding this issue.
This is the third time I have ordered from them and every time I received the correct parts needed and received them quickly.
I ordered this replacement on 12/27/2019 and it arrived on 5/16/2020. Crockpot used to handle their own replacement parts and then handed it off to eReplacementParts.com and Crockpot let this back-order get so old. The replacement stoneware for my 6 qt Crockpot fits but not like the original version. I feel like the stoneware should have bottomed out in the base. Also it doesn't have the the notches that the original had to vent around the glass top.
These guys have a web store that makes it easy to find the correct part and place the order. The multi-angle photos let you see what you're getting.
I expected a delay because I ordered before a holiday weekend but delivery was a day earlier than promised! Oh, the parts were a perfect fit.
A quick and smooth deal. Item was as described. The part was just what I needed. I will check here the next time I need a replacement part. Good service.
I have a 5 year old Kohler engine that was difficult to start and keep running. I replaced the hose and filter and the carb because it kept shutting off the gas. I ordered the parts and received them three days earlier than was told at time of purchase. The parts fit well and now my Kohler engine runs perfectly. I am happy I purchased original Kohler parts!
I like how you know what items are in stock and how many. The delivery after completion of transaction was real quick. I also like that there are diagrams of each tool so that I can find the exact part that I need. Not all parts are available but those that are are the ones that wear out over time. My only negative is that you don't carry parts for the Hilti line of tools. I acquired a 4 1/2 " grinder and I need a cord strain relief.
Even in this time of the pandemic, eReplacementParts got my order to me quickly. The price I paid for original Shindaiwa parts was excellent, cheaper than other sites I checked out. I will order from them again if the need arises.
I have requested information about returning a product and no results. If I don't get satisfaction from my request I will never use you again. You customer service sucks.
The RV store wanted $50. For this same part! Easy to install! Thank you for saving us money. Definitely will order parts through you in the future.
I had a very good experience! The parts came faster than expected and worked Great! The only thing I would suggest is to state that a part replaces a different part if that is the case. It would take away the guess work.
Frank Chontas
I bought a belt for my 54 inch got it a month later, wrong size! Very frustrated!
Cheryl
Waterloo Al
Unwilling or unable to assist in identifying and providing needed parts. Went directly to the manufacturer which quickly did so via a couple of emails.
Well I ordered a part not to long ago shipped right away but because of covid-19 it took quite some time for me to received item but eventually I did and it was perfect, in the beginning of June I placed a order and kept checking my status and After about a week I saw wher my order would not ship until the 19th I was disappointed because I got no notification of this and no matter how much I try to call I never get anybody would love to communicate with a live person for a better understanding my # ism*******870 email is *******@live.com
Would not recommend Ereplacemt parts. Orders a carburetor for my pressure washer. The carburetor arrived damaged. I tried contacting Ereplacment parts on the phone and got a recording stating to send an email about a return. I sent an email on May 29th about the problem and over a week later I have yet to receive a response about the carburetor.
Was shipped the correct replacement part. Shipping was fairly quick. The part worked well. Thank you! Would do business again.
was shipped chinese knock offs for a lawn tractor spindel assembly. I had to modify it to add washers to make it work as in 10 minutes the cheap spindles destroyed a pulley. Stay clear of this site.
The parts are outstanding however the time that it took to ship my order was highly unsatisfactory I sent a message they never replied So I guess that they don't care about customer service I could have gotten the same deal for a dollar more and got great service I will never buy from these people again and I suggest that do don't buy from them either I am very disappointed with this order I ordered it because I needed them but no cigar with these non customer service people
The method of replacement was not supplied, and the parts do not match those removed from the appliance, even though the make and model were supplied in my purchase order
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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