Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eReplacementParts

eReplacementParts

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate eReplacementParts?
grey stargrey stargrey stargrey stargrey star

eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Dao T.
Unfollow Dao T.
Share Review
Report Review

Exactly what I needed!
August 28, 2020

Exactly what I was looking for to replace the rusted, beat up part in my grill. Fast shipping and couldn't wait to start grilling as soon as the part came in. Come to find out, I need another part so will definitely order from eReplacementParts.com again for any another part(s) needed.

Date of experience: August 27, 2020
Texas
1 review
0 helpful votes
Follow george w.
Unfollow george w.
Share Review
Report Review

Filters
August 28, 2020

Got order super fast, and in excellent condition, but this did not fix the problem that I had with my handheld vac.

Date of experience: August 26, 2020
New York
1 review
0 helpful votes
Follow Bill S.
Unfollow Bill S.
Share Review
Report Review

Received the missing part within a week, couldn't blow my leaves without it from the storm, I would used them again. Five stars

Date of experience: August 26, 2020
Florida
1 review
0 helpful votes
Follow patricia p.
Unfollow patricia p.
Share Review
Report Review

Making edger new again
August 28, 2020

I was very pleased on how fast I got my order. Thank you so much!
I had to replace both of my back wheels, front wheel and the edge guard on my edger. Works great again!
I will pass on the good word!

Date of experience: August 26, 2020
Washington
1 review
0 helpful votes
Follow Dave S.
Unfollow Dave S.
Share Review
Report Review

Great Service
August 27, 2020

I highly recommend ordering parts from here. I have never had an issue with any part that I have ordered. The parts always fit perfectly. The recent drive control cable for my lawnmower was a 15 minute repair job.

Date of experience: August 26, 2020
Georgia
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

My ten year old riding lawnmower broke off one of its mowing deck guides. Instead of having to purchase the deck complete, i was able to buy the errant part on your eReplacementParts web site. Very good service.

Date of experience: August 26, 2020
Colorado
1 review
0 helpful votes
Follow Beverly M.
Unfollow Beverly M.
Share Review
Report Review

Did not fit
August 26, 2020

Older Black and Decker sander with a screw missing to hold sandpaper on. From the best I could discern this was the part I needed. I did not re-connect with eReplacement because the cost of mailing the one screw was twice the cost of the screw.

Date of experience: August 26, 2020
South Carolina
1 review
0 helpful votes
Follow Patti B.
Unfollow Patti B.
Share Review
Report Review

Received the bag right on time! Fits perfectly and works well! Wish I hadn't waited so long to order one.

Date of experience: August 26, 2020
Wisconsin
1 review
0 helpful votes
Follow Orman C.
Unfollow Orman C.
Share Review
Report Review

Order easy. Response quick/accurate. Price reasonable. Local store that recommended site said it used them.

Date of experience: August 26, 2020
Georgia
2 reviews
0 helpful votes
Follow Cindi W.
Unfollow Cindi W.
Share Review
Report Review

Perfect parts, easy to find on your website! Great fit. Mower works better than ever, never knew the tires would be so important!

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Harvey C.
Unfollow Harvey C.
Share Review
Report Review

Bought 2 lawn mower blades and they were the wrong ones. I tried to start a return online but the return button wouldn't work. I messaged ereplacement parts like it said to do but the response was to go online and start a return. I tried calling and the recorded message said to go online and start a return. I tried and tried and couldn't get the online form to work so I emailed again and they simply sent me a copy of the first reply saying to go online. I will not do business with this company again unless they can GREATLY IMPROVE their customer service. I guess I'm just out $50 with blades that do not fit.

Date of experience: August 26, 2020
California
1 review
0 helpful votes
Follow Michael O.
Unfollow Michael O.
Share Review
Report Review

Tricked and pissed
August 26, 2020

I bought a set of brushes for a electrically powered tool which has two brushes I was sent one in reading the description better I noticed I had been tricked and I need my tool for my business so I will probably have to buy a new tool because I can't wait for the rest of the parts.

Date of experience: August 26, 2020
Texas
1 review
0 helpful votes
Follow Flo T.
Unfollow Flo T.
Share Review
Report Review

Vaccum belt
August 27, 2020

When I ordered from site, it said it could be 6-8 weeks before I got it. It arrived in one week. I will reorder site

Date of experience: August 26, 2020
Tennessee
1 review
0 helpful votes
Follow John I.
Unfollow John I.
Share Review
Report Review

Missing item
August 26, 2020

I have missing item in my order: I made an order 08/09/2020
Order number *******
Today I got the order but I found only the click gear but didn't find the washer.
I sent you an email requesting an action but you don't reply me back.

Date of experience: August 26, 2020
Georgia
1 review
0 helpful votes
Follow SHANE A.
Unfollow SHANE A.
Share Review
Report Review

Perfect Service
August 27, 2020

They had the part I needed and delivered it fast. Price was also the lowest also. Will definitely use again in the future.

Date of experience: August 26, 2020
Kentucky
2 reviews
0 helpful votes
Follow Mark T.
Unfollow Mark T.
Share Review
Report Review

Absolutely perfect fit, fast shipping, and excellent service. I recommend "eRaplacementParts" for all your parts needs.

Date of experience: August 26, 2020
Colorado
1 review
0 helpful votes
Follow Mitch S.
Unfollow Mitch S.
Share Review
Report Review

Exactly what I needed.
August 27, 2020

Great experience, part was easy to find and identify and easy to purchase. Came as expected, no problems with delivery and fit perfectly.

Date of experience: August 26, 2020
Illinois
1 review
0 helpful votes
Follow Philip P.
Unfollow Philip P.
Share Review
Report Review

Right part first time get them in three days. Looked other sites before going to Replacement Parts. Should have gone there first next time i will. Thanks

Date of experience: August 25, 2020
Alabama
1 review
0 helpful votes
Follow Joseph C.
Unfollow Joseph C.
Share Review
Report Review

Coleman cooler
August 27, 2020

Seems to be a decent place to do business if you aren't in a hurry. Took over three weeks to receive my parts. Price was right.

Date of experience: August 25, 2020
Wisconsin
1 review
0 helpful votes
Follow Mike W.
Unfollow Mike W.
Share Review
Report Review

I got the latch promptly and it looks very high quality and something that would last a while.

Unfortunately it's only approximately 2 inches by 2 inches and the one I need is closer to 2-1/2 by 2-1/2 inches(see photo).

If you have the larger one or if anyone knows where I could find the larger one it would be greatly appreciated. I haven't been able to find the model number on either the case or the latch.

Date of experience: August 25, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
See all photos