Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Epic sports always has what we need at a great price and gets it to us fast. I always use Epic when I need something for my boy's athletics!
Received the order on time and complete. I have done business with this company for our travel ball team for years and they never disappoint.
Great price and fast shipping.
Love ordering from epic would love to see coupons for free shipping
Great service. Arrived quality time I would purchase again from your company color was what I was looking for. Great options available for purchase.
Exactly what I was looking for and very affordable! The fit on the shorts was perfect. Wish there were more colors to choose from, I'd buy more!
Fast delivery, great product awesome prices. First time ordering from epic sports and everything was as described.
Excellent prices, fast delivery
Saved almost $20 a pair for a whole teams worth of pants. Epic sports are a friend of small school baseball teams. Thank you!
Have ordered a number of items before this order and have always been very satisfied
Great product great service.
Good pricing, quality products and timely delivery.
First time buyer, therefore giving the transaction 3stars is showing non biased!
The shorts aren't squat proof on their own but I bought them to wear under my non-squat proof leggings and they work great.
Satisfied
It's easy to find what you're looking for. I got exactly what I wanted at a GREAT PRICE!
I placed an order with multiple items and since you did not have one of those items I was unable to receive the rest of my order...expected for the one thing that shipped early and I had to pay a rediclous amount for shipping for that one little less than a pound item.
Return customer. Easy to order here
Great service and price
We ordered 2 bags for our kids for use for both soccer and basketball. The bags seem very sturdy and like they will last. My kids were so excited to get them. The bags are quite large and a little oversized for our 6 year old but he manages just fine. They shipped very quickly and the embroidery looks great!
Item was received but too small. I don't like that you have to pay shipping to be returned and that they add a restocking fee. Restocking fee should be for high dollar items. I am exchanging the item for a bigger size but I have to pay for the shipping once again for the new item to be sent.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

