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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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Indiana
1 review
0 helpful votes
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Order
March 19, 2023

An overall good experience. Some items were sold out and this delayed the shipment a couple of weeks. Products were good.

Date of experience: March 19, 2023
North Carolina
1 review
0 helpful votes
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Customer service issues
March 19, 2023

Received items in a decent timeframe
Had an issue with belts never resolved

Date of experience: March 19, 2023
Georgia
1 review
0 helpful votes
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Excellent sportswear
March 19, 2023

The order of the items that I ordered arrived on time and they arrived without any inconvenience.

Date of experience: March 19, 2023
Ohio
1 review
0 helpful votes
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Goods
March 18, 2023

Very good product and am satisfied with all that I got. Order came in when it was supposed to

Date of experience: March 18, 2023
Georgia
1 review
0 helpful votes
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Diamond Chix
March 18, 2023

We purchased belts for our team and sample socks. We will most definitely be filling our sock order with Epic sport

Date of experience: March 18, 2023
Michigan
1 review
0 helpful votes
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PK
March 17, 2023

Delivery was average timing. Shirts are average. Prices are very low. Don't expect lavish quality, but decent quality. Likely to order again from Epic.

Date of experience: March 17, 2023
Pennsylvania
1 review
0 helpful votes
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Great service always!
March 17, 2023

Placing the order thru delivery is always easy, always fast, and the products have always met my expectations!

Date of experience: March 17, 2023
Georgia
2 reviews
0 helpful votes
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Excellent prices
March 16, 2023

The order arrive quickly. They were the best prices around that I could find. And we're very pleased with the product!

Date of experience: March 16, 2023
Minnesota
1 review
0 helpful votes
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All as expected
March 16, 2023

Quick delivery, and baseball pants,belt, and gloves were as expected. Will work well. Prices were good, but shipping seemed a little high. Overall, happy with experience. Will use epic again.

Date of experience: March 16, 2023
New Jersey
1 review
0 helpful votes
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Apparel
March 15, 2023

One shirt is wrong, the name was mis spelled
How can we fix this?

Date of experience: March 15, 2023
California
1 review
0 helpful votes
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Baseball socks
March 15, 2023

Great experience and very easy to find what I needed for this baseball season

Date of experience: March 15, 2023
Texas
1 review
0 helpful votes
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Fast shipping
March 15, 2023

I received my order sooner than expected. Fast shipping is always a plus for me. Great products and great prices

Date of experience: March 15, 2023
Texas
1 review
0 helpful votes
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My Order
March 14, 2023

Great and fast service. I have order from them several times and will continue to do so.

Date of experience: March 14, 2023
Alabama
1 review
0 helpful votes
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Unfortunate circumstances
March 13, 2023

The picture of the pants I ordered and the color in person were not accurate which was super not helpful for me. I emailed the company to try and find the right color I need and they told me to search for it myself. Bummer to not get the help or product I needed

Date of experience: March 13, 2023
Ohio
1 review
0 helpful votes
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Baseball pants and shirt
March 12, 2023

This was my first experience with Epic Sports, and it will not be the last. The prices were good and the customer service is great. I have recommended them to friends.

Date of experience: March 11, 2023
Michigan
1 review
0 helpful votes
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Pants too big
March 11, 2023

Measured players based on chart for pants and most of the pants were way too big…now stuck having to get a seamstress and order more pants because they were considered custom because we added a stripe and non-refundable.

Date of experience: March 11, 2023
New York
1 review
0 helpful votes
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Great shirts and great price.
March 9, 2023

My boys love these shirts. Great to wear under baseball uniforms in cold weather.

Date of experience: March 9, 2023
Utah
1 review
0 helpful votes
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Worst customer service ever!
March 9, 2023

My 10 yo son saved his money to buy himself a goalie shirt and when it came the youth size on the website for my husband. Customer service is hard to get connected to but when they finally got back to us they told us to rebuy the shirt (we got it in two sizes smaller) and they would refund the restocking fee. We still paid shipping. So we purchased another and now they won't return either and went back on their word. Great lesson to teach a 10 year old. 10 emails back and forth, I think they are rude.

Date of experience: March 8, 2023
Massachusetts
1 review
0 helpful votes
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Club softball jerseys
March 8, 2023

Good got jerseys on time this time happy with them

Date of experience: March 8, 2023
Colorado
1 review
0 helpful votes
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Fast and Easy
March 8, 2023

I've used Epic for several years. Good selection, accurate details, and prices are great. Shipping is always quick. I'll be back!

Date of experience: March 8, 2023