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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great customer service/delivery timing
Product was well made and was shipped within a very reasonable amount of time.
One of the blouses I ordered, the Blue Generation pink blouse had a stain on it out of the package. Was vedy disappointed. The Edwards blouse was perfect.
Great prices, many selectioms and fast delivery.
Great Service, Thanks
Awesome experience. Ordered for our softball team
It was very easy
Quick, easy and cheaper than other sites
No Copmplaints
Great transaction. Will order again in the future!
My order was just as promised and delivered quicker than promised. All over a great experience.
The size was not accurate and is too large. He needs a size smaller. The shipping was very quick. I usually love epic sports.
Completely satisfied. Shopped at other online sto respond and Epic had the best prices.
Placed an order(2/21), got partial from Soffee warehouse within timeline stated. Had to email 3 times to find out about the rest of my order which they state was shipped out but returned... it's now 4/13. Finally got a response saying they'd reship it last week, now site says "in process". Notes say UPS never scanned it, which leads me to believe it was never shipped as they claim it was.
Just worried as this order contains items I need to color match & size for cheer squads, but can't really trust I'd get in time to use for our season.
Shipped fast
Im always looking for a good fair price on sporting goods/officials supplies. All items received were as described. Good Values!
If i pay for 2 day air shipping i expect fast turn around. Took 6 days to get product that was stock item.
Price was great delivery time was faster than stated. Product was good.
Great job all aground! That's why I shop with epic!
Great options & pricing
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

