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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great Jackets, Kids Love them! Came exactly as ordered. Same with the equipment bags and the belts are for next season.
Positive
Every thing was simple, easy to use.
I ordered jerseys for my baseball team. Epic was fast, cost effective and great quality!
Great item. Arrived sooner than expected.
Very very good
Everything fit perfectly. Shoulder pads I bought are little bigger than other brands but sturdy. Great price. Great quality
Happy with service and great prices
Quick delivery and the jerseys were a perfect fit.
Good selection and web layout. Wish I had a better ship date confirmation.
Great!
Great prices, super fast delivery. Shirts are a little thin but can't expect more at this price point!
Was okay
It was great. Great products and prices and many options.
Great experience and easy.
The hold times for contacting customer service for damaged items is ridiculous!
Great price and excellent quality product.
I
Great experience!
Couldnt have asked for a better experience. The rugs I ordered are a great finish to the man cave. Thank you!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

