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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Excellent customer service and the product was more than what I hoped for at a rock bottom price!
We get what we orde in a timely manner.
Shipping a little high, prices and selection are right
Item was easy to find, easy to order, arrived as expected and earlier than anticipated.
Super fast shipping!
Great products at an even better price! :)
I made a mistake and ordered the wrong item.
I have already shipped it back and I will purchase the correct one.
Everything was as expected
Easy to use site and good prices.
THE PRICES ARE TERRIFIC, ONLY WISH THE SHIPPING WAS FASTER AT CHEAPER SHIPPING CHARGE.
I feel like 11 dollars for shipping was a little much but overall everything was good.
LIKE
Saved me the cost of new chairs
I'll wear it all over the USA and no matter where I'll see the New York Yankees play baseball next MLB season.
No comments.
Website is buggy and hard to navigate.
Took a long time to find what I was looking for.
Thx
I am products & prices!
We were looking for a very specific uniform in a specific size, color combo etc. Epic had it. Item arrived ahead of scheduled delivery date. Would highly recommend
Quality product at a quality price!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

