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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Just what we needed.
It would not allow me to ship to my home address. Said it didn't exist so I had to send to my work.
Also, a little confusing with shipping. I paid an excessive amount to have it within 5 days( we had a deadline), on a positive note it all came within 1-2 days but if I had know it would have shipped so quickly I wouldn't have paid for more expensive shipping and customer service offered no help when I questioned shipping
Great price. Arrived sooner than predicted.
Shipping
Customer service was rude when I called with a question about my order.
Once I figured how to order on line, my delivery was fast and product was as described. The website was a little difficult to navigate and I kept losing sale prices.
The item was delivered sooner than promised which was a bonus, but it was just stuffed haphazardly in a shipping bang, without care.
All OK
Great product at an affordable price.
All the products are fabulous!
Great products. Great deals!
Always have gotten excellent value.
Shopping Epic is always easy, so I keep coming back. But especially coming back for the Twin City socks.
Customer support was great, they dug in their system to find orders from others in our club to make sure that I ordered the right product. Then when I ordered the online system worked like a charm and I received my orders in about 5 working days. Great job Epic.
Easy to use/shop with the website, tremendous selection at a wide variety of price points, lots of shipping options... plus the best prices I could find anywhere!
Talked to a sales rep prior to purchase for exchange issues due to shoe sizing. He was very helpful (Steve) appreciate actually being able to talk to a person.
There was no receipt in the box
Products were great, were delivered in a timely fashion.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members