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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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Guillermo M.
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The experience was good it could be better as it says items in stock and will ship in 1 or 2 days but that didn't happen it took like 5 business days.

Date of experience: May 14, 2018
brooke a.
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Seems good
May 14, 2018

Seems good.

Date of experience: May 14, 2018
Jordan K.
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Great product, great price and great service

Date of experience: May 14, 2018
PATTY J.
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Fast and easy
May 14, 2018

Fast and easy

Date of experience: May 14, 2018
WILLIAM G.
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It was exactly what I ordered
May 14, 2018

It was exactly what I ordered. Arrived when it said it would.

Date of experience: May 14, 2018
REBECCA W.
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It was great and thorough
May 14, 2018

It was great and thorough

Date of experience: May 14, 2018
Georgia
1 review
0 helpful votes
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Great price on high quality helmets for my travel ball team. Some of the helmets didnt fit because of sizing chart from the manufacturer but return was made easy

Date of experience: May 14, 2018
JENNY W.
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Thank you for great service
May 14, 2018

Thank you for great service.

Date of experience: May 14, 2018
DARIN B.
0 reviews
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Quick and easy to get through
May 14, 2018

Quick and easy to get through

Date of experience: May 14, 2018
Germany
1 review
0 helpful votes
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Great Sevice!
May 14, 2018

I was desparate for some baseball pants for my son. I didn't realize the pants ordered with the team were sized wrong (through another company). Two days before his firs game, I order pants from Epic. I had them sent next day delivery. We recieved the on time and the fit was great. Plus, the pants were a lot cheaper than the original pants ordered.

Date of experience: May 14, 2018
EUSTACIO L.
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Found what I was looking for
May 14, 2018

Found what I was looking for. The only thing I didnt like was the black ball bag I ordered. To me it was to small and couldn't get but only 2 baseballs in it and couldn't get my plate brush out very easily. Other than the other products I ordered was great.

Date of experience: May 14, 2018
Indiana
2 reviews
0 helpful votes
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Epic has the best products at prices significantly better than anyone else and their fulfillment and shipping are very quick.

Date of experience: May 14, 2018
Illinois
2 reviews
0 helpful votes
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The products I ordered we're very good quality. However trying to reach the address verification department was very hard to do. It delayed the delivery of my order by 5 days.

Date of experience: May 14, 2018
Oklahoma
1 review
0 helpful votes
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Great Service
May 14, 2018

Great service and great prices. Can always find what my kids need for sports. I love that its a one stop shop.

Date of experience: May 14, 2018
EDWARD B.
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Bat bag came exactly as ordered and 4 days before promised date, even with personalized name added. Saved site for future purchases.

Date of experience: May 14, 2018
Ohio
1 review
0 helpful votes
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Quick and correct
May 14, 2018

We received our order quicker than expected and it was exactly what we ordered. The quality was fine for the price we paid.

Date of experience: May 14, 2018
California
1 review
0 helpful votes
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The email they give to have you call about your order. You call and its over a 25 minute wait. Then they call you to only get a recorded voice message to call them. If you want my continued business I would find a more adequate way to contact your customers. The over all product was great and when it was shipped it was quick. Over all I would order from them again.

Date of experience: May 14, 2018
JOHN R.
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Open it up and it was ripped!
May 14, 2018

Open it up and it was ripped! Called it in and now waiting on a refund or new bag. John Reyna. *******301.

Date of experience: May 13, 2018
Elizabeth M.
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All good so far!
May 14, 2018

All good so far!

Date of experience: May 13, 2018
Teleitha D.
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Transaction was smooth...
May 14, 2018

Transaction was smooth...Very timely delivery!

Date of experience: May 13, 2018