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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The experience was good it could be better as it says items in stock and will ship in 1 or 2 days but that didn't happen it took like 5 business days.
Seems good.
Great product, great price and great service
Fast and easy
It was exactly what I ordered. Arrived when it said it would.
It was great and thorough
Great price on high quality helmets for my travel ball team. Some of the helmets didnt fit because of sizing chart from the manufacturer but return was made easy
Thank you for great service.
Quick and easy to get through
I was desparate for some baseball pants for my son. I didn't realize the pants ordered with the team were sized wrong (through another company). Two days before his firs game, I order pants from Epic. I had them sent next day delivery. We recieved the on time and the fit was great. Plus, the pants were a lot cheaper than the original pants ordered.
Found what I was looking for. The only thing I didnt like was the black ball bag I ordered. To me it was to small and couldn't get but only 2 baseballs in it and couldn't get my plate brush out very easily. Other than the other products I ordered was great.
Epic has the best products at prices significantly better than anyone else and their fulfillment and shipping are very quick.
The products I ordered we're very good quality. However trying to reach the address verification department was very hard to do. It delayed the delivery of my order by 5 days.
Great service and great prices. Can always find what my kids need for sports. I love that its a one stop shop.
Bat bag came exactly as ordered and 4 days before promised date, even with personalized name added. Saved site for future purchases.
We received our order quicker than expected and it was exactly what we ordered. The quality was fine for the price we paid.
The email they give to have you call about your order. You call and its over a 25 minute wait. Then they call you to only get a recorded voice message to call them. If you want my continued business I would find a more adequate way to contact your customers. The over all product was great and when it was shipped it was quick. Over all I would order from them again.
Open it up and it was ripped! Called it in and now waiting on a refund or new bag. John Reyna. *******301.
All good so far!
Transaction was smooth...Very timely delivery!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

