Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great price on items my son needs.
Easy to find what I needed! Great prices too!
I read some of the reviews before me that stated that the items was out of stock... and those people were complaining of this. When I placed my order, it clearly stated how many they had in stock, so there was no confusion.
I highly recommend this site!
Great quality, service and ease of ordering. Thank you.
A general comment - Shipping and handling in my opinion are a little high as compared to other companies. And this being the case, it makes the shirts more expensive causing me to have to charge more.
Quality clothing at a reasonable price
Had to order baseball pants because they didn't have softball pants in a large enough size. The baseball pants are too big so I am spending extra money to have them altered because it was cheaper than returning the pants
NO ISSUES
Good price, I just hope they come soon!
For the prices to be so low I was expecting a lower grade of quality but I was wrong!
Perfect timing. Great colors fast shipping
I was very impressed with the cost and the quality of the products and the shipping was fast and secure. I will definitely continue to purchase merchandise from EpicSports. Thank you for your professional care.
Easy. Just what I wanted
Order was just as advertised. Completely satisfied.
Got what I paid 4 but it took a while and it was more expensive now that I've looked around
Great customer service!
Easy to order, product was of good quality and delivered promptly.
Great UPF shirts
One hat B/O for 6 weeks.
Had to cancel and find elsewhere.
Fast shipping. Great products, love the shirts. Nice experience with customer services. Had a few questions before I ordered. All in all great experience.
Easy quick transaction
The pants were exactly what we needed. Ordered 5/2 and received 5/14 which was 3 days earlier than promised. I did pay over $7 for shipping a $5 item that shipped in a small envelope and still took 12 days so that wasn't much of a value. If I didn't need these EXACT pants and was able to find them elsewhere I probably wouldn't have ordered because of the ship time/cost..
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

