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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Love this website and have ordered multiple times. Keep coming back as great products for great prices.
Got my items in on time for a great price.
Fast delivery; cheaper prices
Once getting on the site, it was super easy to shop/view and pay for my product. My delivery date said it would take 3-5 days to receive my product, I got it in two. I'm very happy with this transaction.
My experience was simple and easy... items were easy to search for...love it
Quick and painless. Everything i needed was in stock. No false stock numbers.
It was good and faster than I expected.
Did not get the chest protector in the picture and they did not have the one I ordered.
Yes, I have been very satisfied with my experience with Epic and have been ordering shirt over the last three years, but as disabled veterans, we ask your company to offer a 10% discount on all of our purchases and we are tax exempt
The sizing was a little bit off, mens sizing seemed larger than most retailers/than i expected - overall quality was as expected
I want this embroidered: Jimmy Fiala
Great prices and easy checkout. I like the selection and the fact that they have richardson hats.
Lots of fun stuff, but if you are ordering on a time-sensitive project don't go here. They get stuff to you on their timeframe. This last order was OK because I put in SEVERAL places in my order IF ONE ITEM OUT OF STOCK DON'T HOLD UP THE WHOLE ORDER. My last two orders, I had ONE pair of socks not available. They held up the order, if you miss their customer service call, when you call back you can never really get them in, you get FRANTIC emails about URGENT messages about your order... for one pair of socks.
I like their stuff, I do, but the ordering and customer service is sub-standard in today's internet-based commerce.
Your shipping prices and slow delivery service.
Everything arrived in fair time, and great condition. I will be using this site again. Our team loves using the dry fits to keep them cool in the hot sun.
Good experience and exactly what we needed
Products as described. Short delivery time with free shipping
Good website. Order shipped quickly and packaging materials kept order secure.
I bought both womens and mens apparel, great prices and the fit was just right. Thank you!
Product appears it will work well for intended purpose
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

