Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Received product promptly and as advertised
A great experience every hat that I ordered was perfect nothing got messed up during shipment. The price and shipment was cheaper than other online companies. I was also happy with shipping because it was faster then the expected delivery date.
Very good prices, easy ordering process...thank u
Great quality for amazing prices.
They have great prices and fast delivery and good quality for what we need.
Nice Website
Feels amazing, I cant believe how well the handle feels in my hand and the bat I bought was for my daughter. She absolutely loves the look, the feel and the color. She gets compliments from everyone, including her coach and the sports photographer haha. Thanks again!
Great prices and great selection. The only place I could find the Columbia blue pullovers in the sizes are needed.
The sizing guide is weird. Other than that all went well
I always chose epic sports for my team... Love price, quality, and delivery time...
It was everything I hoped and more. I will be shopping with epic sports again thanks a lot.
The prices are great but, free shipping will more than likely make me shop for more items.
Easy, fast, easy to navigate site
Easy to use online catalogue. Stuff arrived in good time chaps!
The price, deliver time and shipping were all great. However, quality of material used to make the pants is not durable enough. We are on our second pair of softball pants. The first pair my daughter slid into home plate and they tore on the back side seam. The second pair, giving her first time wearing them, she slid into third and there is now a hole just below her know.
I was happy with the product and the price. Will order again in the future.
Fast they kept in contact
Some socks were too thin
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

