Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great products! Great price! Affordable prices!
Very easy. Great prices and offering.
Easy
Quick and EASY
Love the prices! Quality material, huge selection, great customer service response time!
Great
Items shipper quicker than estimated, and exactly as described. Will definitely be returning!
Great little backpack for my kids!
Fast process and delivery.
Really low price for items I only need to use a couple times. Quick shipment and delivery.
We chose Epic Sport because we needed inexpensive items for our church Vacation Bible School leaders.
The order took a bit to actually be shipped, but once it was shipped it arrived quickly and before the estimated delivery date. The product was great and true to size/description; I loved it.
I was sent the wrong pants twice. Not the baseball pants I ordered. I ask for white pants with navy blue piping. And i recieved all white pants with no piping. 2 times. Not satisfied
Great price! Shirt came in the same week I ordered it. Will definitely purchase from here again.
Very good! Will shop again!
I would prefer if you had more views of the product online. I often select hoping it works out, which is usually does.
Was a quick and easy shopping experience.
We received our team order quickly without any mistakes. Just be aware that the ladies small fits the same as the girls youth XL.
111
I paid extra for 2 day shipping so we would have the socks for a weekend tournament but they came in 3 days with no refund for the extra $10 I paid.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

