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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The ordering process was efficient as well as delivery. The quality of the products are awesome. Will be ordering from here again!
I placed two orders within a weeks time. Each order had a major problem. The first order they shorted me 7 shirts and sent 7 wrong shirts so the package would ship at its proper weight. For 4 and a 1/2 weeks I reach out daily for replacements. The second order was shipped to the wrong house and I filled out numerour forms for a replacement that also took 4 weeks to send. They did not offer expedited shipping and the communication could only be done through chat on the website. The customer service reps had very little knowledge about anything, complained about being understaffed and never responded timely. DO NOT WASTE TIME TRYING TO SAVE A FEW DOLLARS BECAUSE THE PRICE IS LOW, THE SERVICE IS HORRIBLE.
Unable to speak to anyone. Will only converse on chat or email which is completely on their schedule. Lost shipment would not expedite new order, was willing to pay for extra shipping charge but did not have option and could not talk to anyone. Order will now have taken over a month to receive, season will be half over.
Placed order and received most of my order along with some random shirts. Waited for correct items only to be told items were out of stock. Can't talk to a real person, just emails.
The price is great; but, shipping is too expensive.
The product is great and at a good price. Very happy with my order. Items shipped quickly and arrived in good condition. The ordering process is also easy! Thank you!
I bought a skirt for my daughter from this site. It has measurements on their site to go off of. When I received the skirt it was way too large and unwearable to my daughter. When I reached out to customer service, they stated that I ordered an extra small and that is what I received and they would not fix the issue. After I stated that I went off of Theo measurements and it is not fitting, they asked for pictures to prove it. So I obliged and took pictures, which proved that their measurements were off. They still said they were correct and they he pictures showed the skirt was off in sizing. There is also no one to contact besides an email or bot chat. This company has horrible customer service and their sizing is off. I would not recommend using.
Loved this jacket. Was even more excited when I realized hood was detachable when it arrived!
From the clearance I was able to get socks for my entire team. I was nervous because of the disclaimer, but they all looked good and matched. Everything also came very quickly.
I was initially quoted nearly a month for shipping and was surprised to see it show up in about a week. High quality and works for my garage golf simulator. Thanks.
I WAS VERY PLEASED WITH THE COACHES' SHIRTS THAT I PURCHASED FROM YOUR COMPANY. I WILL BE SHOPPING WITH YOU AGAIN!
Always have what I need at a good price. With shipping options to keep my overall cost at a minimum.
I ordered the shirts based on my son's encouragement, and they were perfect. The colors on line and the actual product were spot on! I will definitely order again!
The pants ripped and all the pads fell out and he only wore them a few times.
Ordered Teal and received Electric Blue. Colors are not actual but just whatever thier artist pick. Dont order based on colors or pictures shown. Will never used Epic sports again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members