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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Arrived on time, everything was exactly as described and what I wanted! Love the prices! I admit I was skeptical at first so I didnt order a ton or spend a lot but I couldnt be happier!
Good
Quality products for a great price
My son loves his backpack.He has will use it for cross country.He elected to have his name and grad year embroidered~looks great! We will order again!
Good products, fast delivery, thanks.
Everything Ive ordered is as expected and delivered quickly. EPIC Sports has great prices and quick processing. My latest purchase had embroidered team name. The jersey turned out great. Great job guys.
Good price and need before Father's Day
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Great prices and quick service. Product received as advertised
Service was great, but the shorts ran a little small and did not fot my daughter.
EpicSports has saved my life, I teach Pre-teens majorette, and cheerleader, and we need new uniforms all the time, I guess I have been bless, because every time I go to EpicSports they has always has what I been looking for the quality is great.
Thank you EpicSports
Great! Some of the shirts run a bit big but overall great quality!
Love the large number of options
The product was great.
The website doesnt list the fabric content so I was unsure what I was getting.
Shipping and handling is overpriced to Hawaii and doubled the cost of the products ordered.
No comments
Website is easy to use.
Thanks for the order they fit perfect.
May place another order this week. As long as the items will arrive faster in the future.
The prices on your site are good, but it's a huge letdown when you see the high shipping cost. If you ever have a desire to fix that problem, I have a solution that will help both your business and your customers.
Had 2 damaged pieces
When I emailed. All they would have had to say that they were close outs and it says in description there might be discolored items mixed.
Instead I was told it will wash out.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

