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EpicSports

4.5

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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211,116 reviews

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Oklahoma
1 review
0 helpful votes
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This is absolutely my worst experience EVER with an online buisness. I try to always give the benefit of the doubt. They charge astronomical shipping prices to begin with, which basically cancels out any saving you have gotten with it being a discount warehouse. You could take the money you pay in shipping and buy stuff from a store. My first order was a total of $305.50, $34.36 of that is shipping. When the allison pants arrived 6 of them where way bigger than the manufacturer size chart indicates. When I called to try to return them and get six of the correct size sent out, they informed me that I would have to measure all of the pants to prove they were Miss sized and then make a whole new order for the six new pants because I needed them here in a hurry because it took a week and a half to get to this point. So now I had to make a second order totaling $146.24, $38.90 in shipping charges. Now if I want to return the whole order and just buy everything matching from the store you have to pay a restocking fee and you have to pay for the return shipping. They do not work with you at all to resolve issues in fact I've had to call them every time to find out what's going on and even then they don't seem to know what's going on and you get placed on hold. The socks and belts were great and the kids size pants but all the adult size pants are messed up. Great prices if you order enough in advance and dont have to return anything.

Date of experience: June 26, 2018
Shirley W.
0 reviews
0 helpful votes
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The blouse ran small for the size
June 26, 2018

The blouse ran small for the size. Could not wear, but have someone I can give it to.

Date of experience: June 26, 2018
Isabella S.
4 reviews
0 helpful votes
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The product is great and everything that my niece wanted. The shipping times are much longer than anticipated so plan ahead.

Date of experience: June 26, 2018
Joe J.
2 reviews
0 helpful votes
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Great prices
June 26, 2018

Great prices

Date of experience: June 26, 2018
Pennsylvania
2 reviews
0 helpful votes
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Very Efficient
June 26, 2018

Great deals- fast shipping - never been disappointed!
Highly recommended! Great Customer Service and great quality!

Date of experience: June 25, 2018
Joshua K.
0 reviews
0 helpful votes
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Checking out with my existing acct was convenient

Date of experience: June 25, 2018
JAMES L.
0 reviews
0 helpful votes
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Easy to use website and deliverson time
June 25, 2018

Easy to use website and deliverson time

Date of experience: June 25, 2018
JEFFREY R.
0 reviews
0 helpful votes
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Good price and time
June 25, 2018

Good price and time

Date of experience: June 25, 2018
XENIA C.
0 reviews
0 helpful votes
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Easy and really appreciated the sizing chart
June 25, 2018

Easy and really appreciated the sizing chart

Date of experience: June 25, 2018
JP J.
0 reviews
0 helpful votes
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I love Epic sports, they have the best prices on the generics which saves our program money. Ordering for team is easy with knowing what, and how many, are in stock.

Date of experience: June 25, 2018
Coach R.
0 reviews
0 helpful votes
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Great job keep up the good work
June 25, 2018

Great job keep up the good work.

Date of experience: June 25, 2018
MICHAEL S.
0 reviews
0 helpful votes
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Good, fast shipping
June 25, 2018

Good, fast shipping

Date of experience: June 25, 2018
Andre A.
0 reviews
0 helpful votes
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My order was delivered to the wrong address I had to cancel and change the date on a award program because my package was drop off at the wrong house

Date of experience: June 25, 2018
Ethan W.
0 reviews
0 helpful votes
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Easy
June 25, 2018

Easy

Date of experience: June 25, 2018
KEYON M.
0 reviews
0 helpful votes
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Great quality shirts, fast delivery highly recommend

Date of experience: June 25, 2018
New York
1 review
1 helpful vote
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Read their horrible return policy before ordering anything from them. I went to cancel an order 3 days after ordering with a 14 day delivery time and was told the item was already shipped to them by a vendor and could not cancel the order without charging me for the shipping and a %30 restocking fee. A total scam. Beware!

Date of experience: June 25, 2018
Jeff B.
0 reviews
0 helpful votes
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Good price on a hard to find item
June 25, 2018

Good price on a hard to find item.

Date of experience: June 25, 2018
ROBERT A.
0 reviews
0 helpful votes
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First time shopping Epic, will shop again
June 25, 2018

First time shopping Epic, will shop again.

Date of experience: June 25, 2018
KATHY M.
0 reviews
0 helpful votes
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Easy to search and find what your looking for
June 25, 2018

Easy to search and find what your looking for

Date of experience: June 25, 2018
AMY H.
0 reviews
0 helpful votes
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Order process was easy and delivery was on time.

Date of experience: June 25, 2018