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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Shopping on the site is easy.
Went well
Product is exactly as listed on the website.
Easy to use website and ordering. Will use them again in future.
Free shipping would make shopping more appealing.
Received even faster than promised
Great selection and prices, but very slow shipping.
I love Epic Sports! Great prices, great shipping options and super fast delivery!
Everything went well
Everything was great - just felt that it took a little longer than expected to get the products
Price is great. I want to print my logo on the shirts.
Not sure why one helmet was shipped U.S.P.S. (which was delivered very quickly, three days) and UPS (which took almost a week) Both were standard delivery.
Thank you very much!
It was very easy to locate what I wanted and to check out.
Great service. Would like to see some less expensive shipping costs.
Great item, shipping cost was a bit high. Overall happy with purchase and service.
Great products and response time
Excellent service. Product was exactly as described. That is a good thing because my experience with other online vendors has been disappointing.
Had a good experience.
I have order a couple of time and very satisfied with product and service
Wish shipping cost Wasn't so high for quick delivery... Can u look into that please.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

