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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Get more eco friendly clothes and different colors
The shorts are good material. Run a little small but there ok. The shipping is fast too
Great and affordable product!
Product arrived very fast, great prices, decent quality. Would order from again.
It was a little confusing
Shipping time arrival seems off. 3 days to process, 3 days to embroider is fair, then a couple days to actually ship. Within 10 days would seem more accurate.
Took a while to figure out what I need (.44 cor 375 compression softballs) in the selection process of balls
Received in a timely manner and price was great.
I wish you offered free shipping with a $75 purchase.
I was very pleased with my order thanks
Was good
The women's t-shirt wastoo tight on me but for the price I will give it to a friend that could use it. No worries.
Great prices!
Found just what I was looking for and at a good price
Overall, I'm pretty happy with the hats I ordered. The hats themselves are nice quality, but I was a little surprised at just how small the lettering turned out to be on the custom embroidering. I wonder if it's because I used all 12 available character spaces, and perhaps the longer your embroidered writing is, the smaller they make the "font" so that it fits? Not sure. It would have been nice to see some kind of mock-up digital proof to get a sense of what the final product would look like.
Regardless of size, the embroidered letters themselves came out really nicely. Overall good purchase.
Items ordered were excactly what I ordered and service was great.
Great
So far so good. Will let you know once the merchandise arrives.
Merchandise arrived and it great.
Shipped FAST and feel comfortable. Great Price!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

