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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Your site is a little hard to navigate, but the quality of products is great...
Good site and good product for the money
Recieved product alot faster than expected and price was amazing.
I thought I had ordered a RED cap. The one I received is maroon. Fits well, not overjoyed with the color
I could not figure out where to enter a promo code. Shouldn't be that hard.
Great product, all sizes
Easy to navigate site. Great prices
The boys loved the jerseys. Great quality and great price & fast service!
Very easy great prices
Great
Product runs way too large
Great. Iove this place!
All good. Shipping is a bit pricy and slow.
Great all around.
Not thrilled with the shipping costs. Was directed here through Amazon where I have Prime which gives me free shipping. Shipping took a little longer than I thought but items arrived in good condition and as advertised. Will be ordering more items in the future.
These pants are so comfortable. I bought one pair prior to this purchase, and love them so much I had to have more.
Order does not take 3-5 days as per their website. When the order did not have a shipping tracking # the day before order was to arrive, I contacted them, and they informed me that they were waiting on a shipment from their supplier. I asked why I was not informed sooner and got no response. Terrible customer service, good prices, but having to wait almost a month to receive and order that should have been received in less than 10 days...
Fast shipping, great product and fast shipping. Will continue purchasing from Them.
Always have a successful site navigation and check out process. Good value on the products.
The pants did not fit the same...ordered 2 different colors in the same size. Blue pants were tight. Should NOT have variation.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

