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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Epic is a very easy website to navigate and the selection is fantastic.
Shipping was a little high but overall good
I just bought 1 purple tee shirt for my grandson because that's his favorite color I was worried it wouldn't be the purple I wanted but it was I am completely satisfied. Thank You, Rita Radimaker
I requested some assistance with shiymy order back and they respond immediately
I was shipped different sizes from what I ordered which is causing a complete inconvenience to go through the return/exchange process causing a delay with the plans to distribute them to my daughters soccer team.
I felt that the shipping cost was quite high for the weight of the items we ordered, and for the time for delivery.
No Thanks
We are very pleased with our Epic Sports experience! Great prices and products.
You guys were great
It took forever even though I paid for upgraded shipping. I do think you have the best prices though.
The softballs I purchased were in a bucket online and I was expecting to get a bucket as well. So when the order came in a box with no bucket I was confused.
The order process was simple and straightforward. Items were delivered on time based on the estimate and the price was lower than every other site offering the same exact product.
Like the fast shipping and ease of ordering. No hassle exchanges or returns.
Shopping through the site online was very easy and user friendly.
Ordered wristbands for a travel softball team. Found them on Epic Sports for a fraction of the price as anywhere else, even Amazon. Was skeptical about quality, but they work great. A+ transaction.
Love this site!
All of the grand kids are into sports & I HAVE A FIXED INCOME NOW!
Last order arrived quick always nice when items received quick.
They fit
Shipping fees could be cheaper, along with faster processing and delivery dates. I ordered another pair of the same pants last Sunday and the delivery date is almost two weeks with standard shipping.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

