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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great
Always a pleasure.
Impressed with selection, price and speed of delivery.
Sometimes difficult to find enough team jerseys in one color in several sizes
Exelent products atention and delivery thankyou for all
No issues, hassle free. Thank you
Your shipping prices are ridiculous. I found another website where if I spend enough that the shipping is free. Maybe you all should consider this.
I order it and 3 days it was here will truly tell my friends n family
Easy search. Great pricing! I was able to make purchases for both my sport playing children.
Great product and prices with your team discounts.
I ordered a youth large and the shorts that came (showed YL) but they fit a 5 year old! They are much smaller and do not fit my 12 year old as expected. If you order order 3 sizes bigger.
Wonderful! We will definitely be ordering from here again!
Web site works well. Order process was clear. Price was good.
Thanks
Product is always top notch
Prices are amazing, can't beat it!
Still waiting on the rest of my order to arrive
Orders should not take 12-20 days to ship
Simple ahopping and checkout. Delivery of product was super fast!
Obviously irregular defective products. Purchased 4 tops 4 bottoms. Each fist completely differently. I have used and purchased Wonderwink for more than 5 years from other online store never had a problem. The tops fit like they are large rather than medium the bottoms are ridiculous one fits the other doesn't then one too tight in waist but fits ok else where
Guess you get what you pay for. Guess that's why the return policy is so convoluted and ridiculous.
Never going to buy from this company again definitely will not be recommending this company.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

