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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The style of sock i ordered was incorrect.
I emailed epic for samples, no response.
The shirts came in a day early and were perfect! Thank you for the excellent service
Ordering was nice and easy.
I purchased mouthpieces at a great price, using them as emergency backup.
The customer service phone was down so I had to send an email. It took a little while to receive a response but it is all taken care of now.
Thank yiuy
Shipping cost just as much as the pants
Products were great!
Easy and simple process.
Order was on
Ordering was easy. Shipping seems high. The order was delivered as promised but $17 for a standard (7 day) delivery doesn't make the 'sale' price as attractive.
We ordered a number of different A4 products for our co-ed volleyball team and everyone was amazed at the quality and price. We would highly recommend both A4 products and Epic Sports. We will certainly keep coming back!
Great well known products at a great price!
I ordered extra small pants and they were absurdly long.
Looks great!
Great
Item quality and selection are good, but beware of return policy. Had to return because the "burnt orange" shirt was bright orange (not even close to burnt), was charged return shipping and I was going to be charged 20% restocking fee unless I ordered new shirts. To avoid the huge fee, I ordered a new batch of shirts, and had to pay shipping again! In the end, I paid 3 shipping fees for one batch of shirts, and they were not even the shirts I wanted because I really wanted the burnt orange, but the color is NOT burnt orange... they are safety orange! (The color of the camo sleeve is not even accurate... looks to contain white in photo, but no white at all.) Buyer beware... EPIC has a horrible return policy and will NOT work with customers to find a satisfactory resolution. Will not buy from here again! Very disappointed!
Cheapest practice jerseys I could find
I thought I had ordered a navy blue and white hat but I received a black and white. We decided to keep the black and white instead of dealing with return.
Order came today took awhile and the Jersey I ordered is too small.
I'm happy with the comfort and products of my baseball cap it's exactly what I wanted
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

