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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great experience
The agility rings were a tad bit thin and flimsy
The shirt came quicker than i expected it too and looks great. Fit is great as well and I can't wait to give it to my boyfriend!
Over all the service was great.
Great product, fast delivery!
I need a medium.
My boys needed a rare color of football socks and you provided it without any hassle and a good price.
Great product with a great price. Overall very satisfied.
We'll be back next season!
Overall a good experience.
Quick and easy...found what i was looking for
Good stuff for a good price.
I wish the website would not give an ETA date and not be able to achieve that date. Also, one set of socks were HUGE, past the kneecap huge!
The backpack was great. The socks were too big and the shorts were too small.
Items were too big. Need to exchange for downsizing of items. Delivery was on time and product is nice.
I found extactly what I was looking for
I've been a regular customer of epic for a while for a variety of products. I've always been happy with the products and experience and will continue to use epic!
Received order before estimated date
It was excellent and quick.
Very happy, nice product, value excellent,,,,,,,,,,read negative feedback after perchas (sp),, but everything was great for me, thanks folks... Satisfied costumer!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

