Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to complete
Clearance products obviously good price, however, arrived in package stained in several places with black smudges (from dirty package?). Never in all my years of shopping did I receive a product in such inferior condition.
Great cost
They are very hard to come clean when you wash them
Fine. A little expensive
Epic sports always has stood by their quality and service.
Easy and Fast... Parents like the turn-a-round time!
Shipping was extremely high for delivery of one shirt.
Ordered soccer uniforms. Half the shorts came in YS instead of AS. Called customer service and they are taking care of it.
Ordering backpacks for a team can be a challenge. The backpacks were a good price and we received them on time. The order was fulfilled from multiple warehouses but arrived all at the same time.
I'm always pleased with my orders. I'm still waiting on one, which I know will be here shortly. I've never had a bad experience with products or shipping.
Thought I ordered a different kind of shorts. Other than that all was good.
Some of the socks were different lengths in each set. Not sure why it took so long to ship my order.
A+ Thank you! :)
Easy to use site, good prices, and fast shipping...
Didn't even expect it to arrive so fast. 10 outa 10. Would recommend
Easy and good prices
Very Good, as usual.
Very easy to search for products!
I've used you guys for my baseball teams the past 3 season and haven't had an issue yet.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

