Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I thought the quality of the clothes were very cheap
Great experience, and great pricing!
Great prices and good selection on closeout items!
Great job
All good service and quality
Great to deal with. Have been a customer for years
None
Received product faster that promised. Very happy with everything thank you
Good economical option, really easy to put together but the delivery was a little delayed and one of the wheels are really squeaky.
Jackets quality and fit are excellent.
Ordered two volleyball ball carts and one of them was broken and we needed to return the cart. When I called customer service they were not helpful. They said we needed to take the cart back out of the box and take a picture of the damaged cart. Obviously don't think that needs to be done as we just need to return it. Person I was working with was not helpful and very rude on top of that. I have been an AD for many years and have many colleagues that are AD's. I will not be recommending Epic Sports to them and also telling them of the poor customer service.
Always a great experience dealing with Epic
I enjoyed the reasonable price and color selection made available to me. I didn't have to wait long to receive my shirts. Every shirt was comfortable and I like how the material felt on my skin.
Excellent price! Quality product.
Excellent product! Fast delivery :)
Great product arrived. The size on the garments were 3xl, but they fit more like an 2xl or an xl.
Good products, very competitive pricing, split shipment and some items took a little longer to get here. Overall a good place to shop online.
Shipping was longer than expected.
Quick and easy. Found what i needed.
Good product. Great price
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

