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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Ordered shorts for my youth flag football team. There great or the price.
Order shipped and received as promised, excellent product quality
I'm very happy with the quality of these shirts.
Thank you for your service.
This past Spring we ordered the clearance price softball pants, which were priced so low that the shipping was more expensive than the pants, because we 'super rushed' the order. No problem there, but 20-25 of the girls needed to exchange pants on an order for 71 girls. Eight extra pants were ordered just in case, and despite that, our league still had to put in a second order to properly size a dozen or so remaining ill-fitted girls. The pants were still on clearance this Fall, so learning our lesson, we ordered 15+ extras in the hopes that horse trading could have all 90 or so girls properly fitted. We are dead smack in the middle of the musical pants trading at this very moment, and it's still better to do that, than purchase much more expensive pants. Has this been the experience of a number of other leagues ordering this particular style, OR is this sizing issue the precise reason why these pants have seemingly been on clearance throughout the year? Either way--we can't ignore the great price on these high quality pants.
Good so far. Waiting to see how delivery goes. Other than the size of the pants not fitting, Epic provides quality products and service.
Closeouts baby!
Quick and easy great prices even with shipping
Fast and easy web site. I recommend.
Some of the products were better than expected others were not quite the quality I hoped for.
Awesome shorts and socks!
The wrong size was shipped, but I contacted customer service, and the correct item was sent immediately.
My order arrived ahead of time and was beyond what I expected. Products are very well made
This was my first time ordering. Great service and fast delivery.
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The items are much larger for the normal size. The fabric or the cut do not fit right. However for that price cannot complain.
The youth small was very large in under armor shirt. It was the same size as youth large of a different brand. We made it work but seems like that was off.
The Champion Retro balls, pumps and additional needles were all excellent quality for a good price. My purchase was for donations to Operation Christmas Child so I was thrilled to find this quality at this price.
Price was way less than other companies and the brand was the same
I ordered football pants for my son & paid an extra $34 for expedited shipping for them to get to me in time for his game. The pants came in time but the wrong size was sent so he couldn't wear them.
I've been using EpicSports.com for years now and they always have great deals and great service.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

