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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Thank you so much for your exceptional customer service.
Epic Sports has always offered a large selection quality of items that are priced at a user- friendly spot! Delivery is fast and shipping is al days reliable.
I am switching bed sizes and I'm a huge Penn State fan. I wanted new sheets for my bed.
Always great quality items at affordable prices. Quick turnaround on blank or custom orders. Never a doubt that the items I recieve will be exactly what I ordered
Hoping they look as good as they do online, hopefully ill make an update soon
These are knock-offs! Not the real thing!
Restocking fee of 20% - sizing was COMPLETELY wron - then they charged me to ship it when I already paid for shipping! Stay away!
Website was easy to use, and there was a good selection.
Shirts came as a different color than listed on the screen. A little disappointed but the shirts are nice.
We ordered hot pink shirts for a baseball tournament. The quality of the shirt was great and they all fit true to size however the color was not even close to what we ordered. When I tried to ask about it I received no response. Hot pink was more like purple... We made them work but it was not even close to what we ordered.
Quality material and nicely made. Easy to wash.
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Ordered 2 Reds caps by mistake. Gave another one to my friend,a Reds fan!
For the price pint of quantity I needed and budget these were perfect to stuff buckets for a fishing charity event
As always, my order was delivered super fast and without any glitches. I can always depend on Epic to deliver the right product at the right price.
My order arrived a few days early and everything was comfortable and nice looking. Will order again when needed.
I was sent a used damaged batting tee. I have been requesting a return, but heard nothing back
Great communication regarding my order throughout the process. Kept me informed on where my order was and when it would be delivered.
Shirts are nice, a great price point, material a bit heavier than I was expecting for cooling shirts, but I have placed a second order. Wanting to give these shirts a good try during the summer season.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

