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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
276
quality
261
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Jacqueline C.
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Hi we received most of our shirts but we also received a box of shirts Youth XS that were not Kelly Green can we get those in Kelly Green it was 31 units

Date of experience: October 9, 2018
Tim H.
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Been ordering from Epic and always happy with their service, it is top notch. However, I was not happy with the shirts I received. The tie dye looked almost different colors, not just from shirt to shirt, but even sometimes from body to sleeve. It was almost like some sleeves were sewn on after the dying. Regardless, Epic was great in passing the return, and I will gladly do business with them again!

Date of experience: October 9, 2018
RICH H.
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Very good and easy and I will continue to order gear

Date of experience: October 9, 2018
Carolyn B.
5 reviews
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It was easy and the site allowed for personalization without issue.

Date of experience: October 9, 2018
TOM W.
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I tried to check out last night it kicked me out of the system

Date of experience: October 9, 2018
DONALD H.
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This place has EVERYTHING and is easy to do business with. Fast, courteous and, accurate.

Date of experience: October 9, 2018
Will C.
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Epic is quick to respond and provide great client care.

Date of experience: October 9, 2018
Samantha B.
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Good experience
October 9, 2018

Good experience. I would order from them again.

Date of experience: October 9, 2018
KAREN Y.
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Great experience
October 9, 2018

Great experience

Date of experience: October 9, 2018
Irma M.
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Purchase pink football socks for husbands team
October 9, 2018

Purchase pink football socks for husbands team

Date of experience: October 9, 2018
Alan N.
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Website was very easy to use
October 9, 2018

Website was very easy to use. They had the exact products I was looking for at a fair price & items were shipped in a timely manner. Thanks

Date of experience: October 9, 2018
CHRIS S.
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Great product and delivered in the time needed
October 9, 2018

Great product and delivered in the time needed.

Date of experience: October 9, 2018
Dawn B.
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I was disappointed that I tried to call your number at 5:45pm CST to confirm an order but no one picked up even though you were supposed to be open until 6:00pm CST. I was worried that my rush order would not make delivery due to the delay (I had to wait until next morning to confirm) but delivery was received on time. Thanks.

Date of experience: October 9, 2018
floyd w.
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Used Epic many times, always satisfied
October 9, 2018

Used Epic many times, always satisfied. I will say shipping time isn't close to other on line companies.
My subsequent orders still haven't arrived. Very slow shipping.

Date of experience: October 9, 2018
KEVIN B.
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Great experience
October 9, 2018

Great experience. I will definitely order from your site in the future!

Date of experience: October 9, 2018
Sanford P.
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Received in a timely manner
October 9, 2018

Received in a timely manner. The kick balls were just what we wanted. And the fact that they were even cheaper price-wise helped greatly. Since we had to buy in bulk.

Date of experience: October 9, 2018
BABAK A.
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Selection of items to match team colors is a plus

Date of experience: October 9, 2018
TERRI L.
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So far so good Exactly what I was looking for Perfect

Date of experience: October 9, 2018
JC S.
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The drawback of ordering online is having to shopping multiple times if you need to exchange.

Date of experience: October 9, 2018
HELEN S.
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Equipment was great!
October 9, 2018

Equipment was great! Delivery was slow and expensive

Date of experience: October 9, 2018