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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Hi we received most of our shirts but we also received a box of shirts Youth XS that were not Kelly Green can we get those in Kelly Green it was 31 units
Been ordering from Epic and always happy with their service, it is top notch. However, I was not happy with the shirts I received. The tie dye looked almost different colors, not just from shirt to shirt, but even sometimes from body to sleeve. It was almost like some sleeves were sewn on after the dying. Regardless, Epic was great in passing the return, and I will gladly do business with them again!
Very good and easy and I will continue to order gear
It was easy and the site allowed for personalization without issue.
I tried to check out last night it kicked me out of the system
This place has EVERYTHING and is easy to do business with. Fast, courteous and, accurate.
Epic is quick to respond and provide great client care.
Good experience. I would order from them again.
Great experience
Purchase pink football socks for husbands team
Website was very easy to use. They had the exact products I was looking for at a fair price & items were shipped in a timely manner. Thanks
Great product and delivered in the time needed.
I was disappointed that I tried to call your number at 5:45pm CST to confirm an order but no one picked up even though you were supposed to be open until 6:00pm CST. I was worried that my rush order would not make delivery due to the delay (I had to wait until next morning to confirm) but delivery was received on time. Thanks.
Used Epic many times, always satisfied. I will say shipping time isn't close to other on line companies.
My subsequent orders still haven't arrived. Very slow shipping.
Great experience. I will definitely order from your site in the future!
Received in a timely manner. The kick balls were just what we wanted. And the fact that they were even cheaper price-wise helped greatly. Since we had to buy in bulk.
Selection of items to match team colors is a plus
So far so good Exactly what I was looking for Perfect
The drawback of ordering online is having to shopping multiple times if you need to exchange.
Equipment was great! Delivery was slow and expensive
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

