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EpicSports

4.5

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
274
quality
259
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Drew C.
0 reviews
0 helpful votes
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Overall my experience was good
November 1, 2018

Overall my experience was good. Just the experience with customer service wasn't all that good. Someone called to verify the cardholders identification and she was very short with our employee and wasn't very helpful. Other than that, my experience has been great!

Date of experience: November 1, 2018
Jamie A.
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Great
November 1, 2018

Great

Date of experience: November 1, 2018
jessica a.
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Shipped much faster than stated
November 1, 2018

Shipped much faster than stated. Couldn't be happier. Will be using epic sports again in the future for our cheer teams.

Date of experience: November 1, 2018
CATHERINE A.
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FedEx had trouble finding my house and the package did not arrive on time. This was unfortunate but I know it's not Epic's fault.

Date of experience: November 1, 2018
Terry A.
4 reviews
0 helpful votes
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Shopping made easy and very inexpensive!
November 1, 2018

Shopping made easy and very inexpensive! Products were received before the scheduled date!

Date of experience: November 1, 2018
ERIN P.
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I'm used to Amazon prime 2 day free shipping so having to pay more and take longer to deliver is a bit disappointing.

Date of experience: November 1, 2018
FRED H.
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Received my product in a timely manner
November 1, 2018

Received my product in a timely manner.

Date of experience: November 1, 2018
MARK A.
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The jacket fit very nicely, was comfortable to paddle in and kept me at least 15 degrees warmer.

Date of experience: November 1, 2018
Ryan G.
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Love epic sports!
November 1, 2018

Love epic sports!

Date of experience: November 1, 2018
JOSEPH H.
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Very easy to order perfect item!
November 1, 2018

Very easy to order perfect item!

Date of experience: November 1, 2018
Nyvette P.
0 reviews
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Epic has great prices and fast service
November 1, 2018

Epic has great prices and fast service.

Date of experience: November 1, 2018
Joella P.
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Excellent!
November 1, 2018

Excellent! I would definitely order again. :)

Date of experience: November 1, 2018
Michael H.
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Fair prices, reasonable delivery times
November 1, 2018

Fair prices, reasonable delivery times.

Date of experience: November 1, 2018
SCOTT L.
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Simple easy and fast
November 1, 2018

Simple easy and fast. I like seeing the inventory on hand when making my purchase.

Date of experience: November 1, 2018
olivia m.
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Excelentes productos
November 1, 2018

Excelentes productos

Date of experience: November 1, 2018
ROBERT L.
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Using your size guidelines I order 12 pairs of sox. These sox turned out to be much too small. I contacted Customer Service in an attempt to exchange the sox and ran into 9 yards of process along with the requirement to place a second order of equal or greater value.

It was as if Customer Service feels they are doing me some sort of favor by considering to deal with my issue. It is very unlikely that I will make any future purchases from your Company.

Date of experience: November 1, 2018
CANDICE A.
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You guys were awesome
November 1, 2018

You guys were awesome
Thanks for being accommodating

Date of experience: November 1, 2018
CODY C.
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Great Service!
November 1, 2018

Great Service! Thanks

Date of experience: November 1, 2018
VIRGINIA L.
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Site is easy to use and quick
November 1, 2018

Site is easy to use and quick.

Date of experience: October 31, 2018
Chad M.
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Great experience!
November 1, 2018

Great experience!

Date of experience: October 31, 2018