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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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We usually find what we are looking for and quality is good.
Quick delivery on time. Love my Tri Mountain fleese. The best is the draw tie at the bottom this keeps jacket from riding up and keeps the cold wind out. Fright was a bit high but I wanted it fast. 5 STARS thanks.
Great price, perfect for youth basketball team, and quick shipping!
Best price online for pink socks for October sports!
I almost called to find out where our order was. But then I got an email that it would be delivered that day, and it was.
Had exactly what we needed
Reliable quality at great prices on clearance items
Fast delivery and great prices
I was able to navigate to the parts needed for some of my players
The only thing that I wasn't really happy about is the the shoulder pads straps singe down buckles came in a package of 12 I needed 2 and ended up with a total of 24 the website description never mentioned they came in a package of 12 until after I had paid for them
Just one of my boots were too small and it is non refundable
Quality items, accurate sizing and descriptions, fast shipping, many options, very good pricing yielding significant savings. I'll be back.
Thanks
Love ordering from Epic! You guys are EPIC!
So far so good...waiting for my package...Thank ou
Product was great, ran a little big
The trophies arrived well ahead of scheduled. Thanks for prompt delivery. They look great!
Great service and fantastic delivery time.
Wide variety of products and easy checkout, speedy delivery.
Possibly have the option of requesting your own color combination, but overall great product.
Awesome experience! Great turnaround time. I received my item much sooner than expected
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

