Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great web site. Easy to navigate. Thank you!
I always receive quality products/good pricing
When order was placed, website indicated size 9 was available. A few days later I received a call that it was not and there wasn't a restock date. So Rachael helped me order the next size down and assured me the boots would arrive on time 10/31. However, they did not arrive until 11/1.
This is my 5th order with Epic Sports. I love the quality of the merchandise.
Always great prices and good products. My first go to site for my son's baseball gear.
I wish the balls had been deflated but that was my mistake for not paying closer attention. I am using them for Operation Christmas Child Shoe boxes so I had to deflate them.
CS not nice but love product quick shipping
Cheap, quick delivery!
Quick delivery, products arrived and quality was great except one jersey had a snag on it on the shoulder but since we ordered the exact amount we didn't have any other choice to but to use it as it since we had a deadline to meet, but overall the experience was great.
The product was as expected, but I wouldn't recommend this company, I paid 18.00 for 3 day delivery and didn't receive the product for over a week.I called and customer service told me they could do nothing...so I feel this company stole from me.
Will never buy again...
Good quality stuff they sell
This bag is perfect for my son's soccer.
Made a mistake on the initial order, but was able to call and speak with customer service (Max) who quickly adjusted the order and sent me a confirmation within minutes. Very pleased with your service. I will definitely use Epic Sports again in the future. Thanks again!
Chris
The color was darker than I anticipated but the quality was great
Shirts didn't look shiny in the picture before we ordered but they will work
Good site
All is Good
Easy site to navigate, great prices!
The shirts I ordered were very small compared to most US clothing size standards.
Goid products but Delivery time is too long.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

