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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great so far
You guys are totally Awesome!
Great price good quality fast delivery
Great service!
FedEx left the package on my neighbors porch. The tracking was very helpful in finding it.
Lots to choose from but website is tough to navigate
Sizes were off in a lot of uniforms
Easy to find and pay.
Easy ordering, and they confirmed my ID... I appreciate the extra online security.
The best quality,lowest prices and fast shipping
Love coming to epic sports to get sports items for my son
Made shopping on line thrust worthy!
Shipping is fast customer service is great and returns are easy and fast
Got the artical really fast
Definitely very amazing thanks!
Very friendly
Great!
N
The pants were huge for a youth large. He will not be able to wear them for several years... Ordered 3 pair.
Easy, fast, and professional. Thank You
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

