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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Received within 2 days! Very pleased with my order.
Love this site!
Great product and quality.
Quick shipping, great price.
Great and it was fast delivery!
Liked the jacket
Awesome stuff, I just wish shipping cost wasn't so high
Pretty easy to navigate...Same items as elsewhere WAY better pricing.
Good stuff
My son loves his pants!
Really easy to do the order.
Items are easy to find and prices are exceptional
I wish that things would have been shipped quicker and explained more thoroughly how long it would take to come from separate warehouses. But I did finally get everything
Buyer beware. This company does not stand behind its products and does not provide quality service. I placed an order for 20 pair of pink socks for my daughter's soccer team in October 2018 in honor of breast cancer awareness. The socks from Epic were subpar quality. I returned the socks in the original packaging. The company credited me for few socks than purchased and charged me a restocking fee (not previously disclosed). I phoned customer service spoke with "Brian" then "Kase" two untrained and unprofessional representatives of a company. I was told that Epic Sports usually handles large volume customers, ouch and thank you. Individual customers like me take your business and your shopping elsewhere. I won't be surprised to see Epic Sports go out-of-business. Fortunately, there are other companies on the web who put their customers and quality service first. I found what I needed and the quality I needed on Amazon.
It was quick and easy. I just wish that the process of making changes to your cart was easier. Thank you!
The jerseys fit as described and arrived on time.
No Comment
Would Greatly Appreciate An Invoice Of The Items Shipped!
First time at epic sports. Love it!
I think this was a good deal.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

