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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy to order good prices in good products. Will shop again
I NEED TO RETURN A PAIR OF SHORTS, HOW DO I GO ABOUT THAT?
Wrong item was shipped and it was important we met a date to use the items ordered. Customer service expedited the issue and things were resolved quickly and correctly.
I bought these for track and field because I have used them before.
Good job, great prices and products, would buy again
Always good
Easy to use and navigate, impressed AAA+++++
Excellent products. Just wish shipping was a little faster
I have purchased items before and the items were quality products and reasonably priced. The yellow on the practice Jersey was darker than I expected but the product is good quality.
Love the prices!
Thank you
A +++++++ fast shipping
Good selection and value for the products.
Ordering was simple and fast
It was fine. Great deal, but wish there were better images on the materials, etc. pictures are very generic and didn't show the mesh on the back of the jerseys at all.
Love Epic Sports!
Quick, reliable and great price
I always order from Epic. Great prices, great customer service, and quality work in a timely manner.
Came quick
Wow
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

