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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Totally Epic.
Thanks for getting me geared up for another year on the Diamond.
No problems.
Overall a great customer experience. Shipping time is very slow, but products are great quality and I had embroidery done on one item.
I bought weighted baseballs from pro nine which said it was softball size and when they arrived - the size was baseball size.
It was just what I was looking for in a leather jacket
I loved it so many options
I wanted a navy blue sweatshirt, you did have any in stock, first there was a back order date, then the next day. There was no back order date. Had to settle for a different color
Although I don't always get a very patient representative, Jose was amazing! He was patient and thorough where we we needed to exchange sizes. For the most part the order was accurate, the styles and quality were fantastic! Our cheer team looks amazing for basketball season in the warm ups!
We received the package faster than expected, which was good. The price was low enough so that it offset having to pay for shipping, too.
Experience purchasing from EpicSports was great. Felt the pricing was a high for what we ordered.
Great price fast delivery.
Love this website
Wish I was able to exchange for larger size.
Quality products and my order arrived quickly and correctly
I am the head softball coach at Stanton High School. I have spent thousands of dollars at your store and will continue to do so. The prices are so competitive that I can't afford to pass over epicsports.com before I place an order.
As expected
Easy to use...hoping the merchandise is as great as the prices.
I like buying items from Epic Sports.
My father ordered a Sherpa for my daughter on 11/27 and paid $18 expedited shipping (unreal). The item was never received. When I was finally able to get someone on the phone (Case) he blamed it entirely on UPS, said they don't stand behind their shipping, and refused to even reimburse the $18 shipping fee. NEVER BUY FROM HERE.
Prompt deliver team liked the jersey material
It was an easy process using the web site ordering.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

