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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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There was initially a problem with my item, but I contacted customer service and they resolved the matter and sent me a replacement item.
You can't beat the prices at Epic and the selection is great. You have to watch for the email for them to confirm that you are actually purchasing this and it is not fraud. Probably a good thing, just added a couple of days to the order because I used an email address I didn't check for a couple of days because it was the weekend. Other than that, the ship time was good, the products are very well made and we were very happy. I would highly recommend.
Easy to order. However the youth large shorts are snug and the youth pennies are too small. My son is on a U12 team and I wish I would have known that the youth size is for 8 or 10 yr olds and smaller.
First time buyer and was pleased with product and price. I will be back
Shipping shouldn't be as much as the items you order
I didnt like the size. The shirts read 43 in chest and it was too tight. I called customer service representative for refund or exchange and she said no refund or returns. I didnt see that on the website. I only seen monogam are no return or refund.
Great items for basketball
Easy find on search engine, hopefully it will be as good as promised
I recieved the product and was pleased with it.
Just what I had been looking for. Thank you
Ease of use on website!
Epic's website always works and the process is painless. I purchase BP softballs from these guys several times a year for a pretty good price. This order is even better because the shipping to SoCal was FREE! AWESOME
Experience is good.
I'll be purchasing more ideas in the future.
The pants that we ordered fit so much smaller than others that we have in the same size. I don't know if it's just the brand or if they were mismarked.
I love epic sports, the prices are great
Second time ordering. First order went great and was delivered in less than a week.
We received some great products at fantastic prices. Feel a little slighted at the shipping costs but I understand given the product prices.
Fast shipping!
Great
The products were very good quality for the prices I paid. I was satisfied with that greatly. My only issue was the time between ordering and receiving. I ordered on the 2/1 and didn't receive my order until 2/14.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

