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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Love these shirts!
Price was great, and the delivery was on time
Happy with the order..
Here's the problem: The price of discounted items is good, but then you have to pay substantially for shipping. Then I ALSO had to wait an ENTIRE WEEK before they even shipped my items. (Mind you, I didn't receive it 5-7 days after purchasing... which went on my card immediately! Rather, it took THAT LONG just to receive notice that they finally shipped it. Oh, and that was WITHOUT any additional printing or anything on the jerseys. All they had to do was ship them.) If I hadn't planned way ahead, I'd be stuck now. My order actually shipped on 2/22, a day AFTER it was supposed to ARRIVE.
Items were delivered quickly, and exactly what we ordered.
This experience was a lot better then the first time I still think with a Certain amount they need to have free shipping
Easy to use the website.
Pants are a tad larger than expected, but will work with his uniform belt.
Both jacket and shirt I ordered look great. Product came within the 2 weeks they said it would.
Nice prices
Great experience once again!
Love it, great price
The products I order through Epic Sports are always great and the shipping is timely.
I had forgotten and item and contacted customer service, they were able to add the item to my order with no issue.
Great people to work with, nice products, but shipping needs improvement.
Just took long for the shipping; and shipping is kind of costly
I'm very happy with the item I ordered, it is of very good quality. The item was delivered earlier than promised. I had a very good shopping experience with Epic Sports
Other than the delayed delivery it looks good. The price of the shirt was ridiculous so we'll see how they hold up this season.
Good quality pants and decent prices. However the shipping was not very fast.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

