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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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JULIA V.
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Excellent
February 26, 2019

Excellent. I will recomend to everyone. Thanx Epic Sports.

Date of experience: February 25, 2019
STEPHEN O.
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Great prices
February 26, 2019

Great prices

Date of experience: February 25, 2019
KITCH H.
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Another great experience, will use you again
February 25, 2019

Another great experience, will use you again.

Date of experience: February 25, 2019
VINCE B.
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Great service
February 25, 2019

Great service. I received my order earlier than expected as well.

Date of experience: February 25, 2019
greg w.
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As always, it was another great experience ordering through Epic! I've placed orders in the past and have had the same great service.

Date of experience: February 25, 2019
Teri S.
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Easy access web site, easy checkout
February 25, 2019

Easy access web site, easy checkout.

Date of experience: February 25, 2019
TODD D.
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My order came quickly and product was exactly what I needed

Date of experience: February 25, 2019
RANDY B.
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I alway check Epic Sports for the best seal and they usually are.

Date of experience: February 25, 2019
STEPHON P.
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Was quick
February 25, 2019

Was quick

Date of experience: February 25, 2019
Israel
2 reviews
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Since 2017 I have spent over $5500 with epic sports. This is the 1st time I have had a problem. Horrible Customer Service. I emailed them last week about an order from 2/11 that was supposed to arrive 2/25. They did not respond. I called today to cancel and they said they called me last week. All other correspondence was been through email. I asked why they did not email me. They had no response. I told them I ordered from another company since they did not respond. They said the order was being picked and can't stop it. I told them I did not expect to pay for return shipping. They said I would plus restocking fee. I guess a few dollars or stopping the order is beyond customer service possibilities and they prefer to loose a customer?

Date of experience: February 25, 2019
Jamie P.
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My order was great
February 25, 2019

My order was great. But I paid a really high amount for shipping $18.00 and they were a day late.

Date of experience: February 25, 2019
DOLORES H.
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Good prices and product
February 25, 2019

Good prices and product

Date of experience: February 25, 2019
KEVIN H.
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The epic size chart for baseball pants is not even close to being right. Should really look into changing it.

Date of experience: February 25, 2019
Martin D.
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All good
February 25, 2019

All good

Date of experience: February 25, 2019
ROSANNE A.
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Quality product at an affordable price
February 25, 2019

Quality product at an affordable price. Quick service. Thanks.

Date of experience: February 25, 2019
SHERI C.
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Delivery was expensive and took several days
February 25, 2019

Delivery was expensive and took several days

Date of experience: February 25, 2019
Sadie W.
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Took a long time to get it with the price I paid for shipping. The box was not sealed the best either.

Date of experience: February 25, 2019
STEPHANIE K.
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Great!
February 25, 2019

Great!

Date of experience: February 25, 2019
JENNIFER B.
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Good
February 25, 2019

Good

Date of experience: February 25, 2019
DANIELLE P.
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I appreciated how quickly the items came
February 25, 2019

I appreciated how quickly the items came. I believe they were a good value for the price. When I did contact customer service they were very courteous and helpful. I would definitely order from this company again.

Date of experience: February 25, 2019