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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Excellent. I will recomend to everyone. Thanx Epic Sports.
Great prices
Another great experience, will use you again.
Great service. I received my order earlier than expected as well.
As always, it was another great experience ordering through Epic! I've placed orders in the past and have had the same great service.
Easy access web site, easy checkout.
My order came quickly and product was exactly what I needed
I alway check Epic Sports for the best seal and they usually are.
Was quick
Since 2017 I have spent over $5500 with epic sports. This is the 1st time I have had a problem. Horrible Customer Service. I emailed them last week about an order from 2/11 that was supposed to arrive 2/25. They did not respond. I called today to cancel and they said they called me last week. All other correspondence was been through email. I asked why they did not email me. They had no response. I told them I ordered from another company since they did not respond. They said the order was being picked and can't stop it. I told them I did not expect to pay for return shipping. They said I would plus restocking fee. I guess a few dollars or stopping the order is beyond customer service possibilities and they prefer to loose a customer?
My order was great. But I paid a really high amount for shipping $18.00 and they were a day late.
Good prices and product
The epic size chart for baseball pants is not even close to being right. Should really look into changing it.
All good
Quality product at an affordable price. Quick service. Thanks.
Delivery was expensive and took several days
Took a long time to get it with the price I paid for shipping. The box was not sealed the best either.
Great!
Good
I appreciated how quickly the items came. I believe they were a good value for the price. When I did contact customer service they were very courteous and helpful. I would definitely order from this company again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

