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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I'm am happy overall. Felt the way it was shipped was confusing. Did not know what was coming when.
I was very satisfied with my products
Love the merchandise, love the prices!
One of the 24 bags that I ordered was damaged.
I have been ordering from them for years.
I am extremely impressed with Epic sports customer service and product availability. Thank you for making my life just a little bit easier.
I paid for quicker shipping and received my items late. According to your logs it wasn't shipped until the day before the delivery date I paid extra for.
Overall, the experience of shopping was good and they had the products i wanted for a reasonable price. I just thinking the shipping was slow compared to other online retailers.
Epic Sports has all the top brands but for alot cheaper prices than any other place I shopped online or in store.
Good quality pants
I love shopping on epic sports. Satisfaction every time
I have been very happy with things ordered thus far. Can't beat the price and quality.
Love dealing with Epic sports. Always satisfied
I was very happy with Epic Sports & the products I received.
Great product, fit was excellent, and was delivered quickly! Thank you!
Great service. Product arrived ahead of schedule
Easy navigation throughout site.
I paid for expedited delivery and shipment was a day later than expected
Good overall experience
Thanks, great prices
Didn't like that the hats were wadded up and bent in the box when I received them. Other than that everything looks great!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

