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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Don't like material of shirts Or the design!
Easy to order, competitive pricing.
Always have what I need and it was delivered on time!
Just took longer than I expected
I enjoy shopping from epic sports. I have shopped there many times but the delivery time is a bit excessive. Although the website is usually accurate with delivery dates but I feel it takes to long. I ordered something on March 4th and the delivery was set for March 20th. Even though I received it on the 17th. Prices are great but I catch myself shopping on other websites due to the delivery times. Fix this problem and I have no problems recommending your website to many people.
Order was received on time. There were no issues with the clothing I ordered. Ordered a Size up (normally a XXL 6'4 240lbs) due to Russell clothing runs a size small in arm length for me; same with Badger L/S shirts I got.
I enjoyed your site.
Order was fulfilled as expected. The first order came arrived in less than a week.
Customers service agent sandy was very rude. She had no concern when it came to orders not being in here on time
I just wish you guys had a little concern when. It came to others orders.
Shipping was pricey for what I ordered.
Product was as ordered and came in quickly
First experience, it was great.
Always on time, or early. Orders are accurate.
Easy to order, fast delivery, product exactly as shown and described, would buy from epic again
I always good service and products!
Never get any coupon codes.
Sizes rum extremt small for Select Soccer folie gloves. My daughter is 13 and has hands on the smaller size, 7 nor size 8 fit. Did not have this problem last year!
Sizing is not consistent, same brand with different colors, totally different sizes. Disappointing and inconvinient.
There was an item that was Out Of Stock, and I responded to the email I received that you could just remove it from the order. However, I received 3 more of the same emails and about 8 phone calls about it. That was INCREDIBLY annoying. Please have your emails checked promptly, and get rid of the phone calls all together! Online should suffice.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

