Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy ordering fast shipping and awesome products and pricing
Packaging was very bad, whole top of box was pulled loose, fortunately no items were missing, just a little dirty.
Wish it would come quicker, but we weren't in a hurry this time.
Overall a 5 star rating!
Bought soccer shorts for boys. Great value for an equally great product. Also ordered the soccer socks. They too were an exceptional value and product, unfortunately, they were men's socks NOT boys. Maybe I didn't read description carefully enough.
Thank you for the prompt delivery
Simple to order. Hope the quality is good. Great prices
Fantastic work
The jersey's came in just as described, and they look awesome. This is the second time i've ordered this style of jersey and get tons of complements.
I was surprised that my order came so quickly. The merchandise was as ordered. Well pleased.
I received wrong sizes. I emailed customer services and did automatic call back. Never received a call back or email back. When spoke to customer service, I was told they were checking with the warehouse and would get back to me asap. They never did, I had to contact them. The site is great, dealing with customer service is a pain!
I received everything on time and the quality was great. I will be ordering again soon
Will continue to be a shopper, love this site!
Wish you carried larger women's sizes 3xl, 4xl.
Trying to find something for a 4 year old is impossible. Which is why I only purchased what I did.
As expected
Tha ka
Fast delivery! Just wish that there were more colors in stock, the lack of it really limited my color choices.
Trying to call was impossible. Tried several times.i was like customer #25. Wait for 50 minutes.not
Will definitely order again. The pants were a little big in the legs but they work and are nice. I will be ordering a smaller size too to have for my son. Thanks!
I call the customer service
And it took 50 minutes to talk to some one.
The reason i call that is because the order was split
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

