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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I thought the delivery time was unusually slow for this order. The order was split into two separate deliveries.
Easy website and quick checkout as a guest
Best price for the product
Awesome service
Quick and efficient
Great products, service and prices.
I love Epic
We will definitely be ordering more shirts like the ones we just received! Great quality and price!
Always great products and great service. Can't beat the prices
Good
No
I will order from again
Other than having to fill out this written portion of the survey in order to confirm delivery of my order, my epic shopping experience was smooth and easy.
Great but need to get a refund
This was my first purchase and we were very satisfied. The quality was great and the price was even better. I'll be back!
Thanks
Got what I wanted, great service.
Love this place! Always great prices and service
Their prices are great and the shopping was easy.
Product was as advertised. Cost is exceptional.
Black shorts.great.the silver short are really tan...a LONG way from silver!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

