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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Na
Great service and prompt shipping
The chest protector was what I expected when I ordered...good quality. The box was very damaged when I received it. It had "damaged upon receipt" stamped on it from one of the shipping locations. When I ordered, the estimated arrival was on a Wednesday. I did not receive the item until 6 days later.
Fast shipping!
No minimum quantities required!
Good communication!
Big selection of a wide variety of sports gear!
User friendly internet ordering!
Reasonable prices.
Fast delivery and great quality. You get your money worth ;)
Good product good price
All good, no issues or complaints. Easy ordering procedure.
Smooth, easy, affordable
These were purchased for baseball practice
Quick and easy ordering and shipping!
Good.
Easy to use website for ordering an was delivered with impecable timing
Easy< quick... nuff said
I was hoping for free shipping. I found a coupon code but there was no place to enter it.
Website was kind of a pain, but loves the price and the jerseys!
I ordered cardinal red jerseys. What I got was maroon jerseys. It was too close to the time we needed them to request the correct color so we made them work. Shipping was faster than promised and the price was good. Just got the wrong colors!
Fast delivery and happy with the quality of my purchase. I will definitely order from Epic Sports again :)
Overall great, contacted customer support about exchanging some items, never heard back.
Customer was very pleased with the quality and pricing of the hats
Was a good experience. Easy to navigate the site.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

