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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
276
quality
261
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211,116 reviews

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Hazel S.
0 reviews
0 helpful votes
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Easy site to find what you need
April 13, 2019

Easy site to find what you need

Date of experience: April 13, 2019
Anthony Q.
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Like shopping with epic outfitted my baseball team

Date of experience: April 13, 2019
BOOKER L.
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It's was good
April 13, 2019

It's was good

Date of experience: April 13, 2019
Lauringle M.
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Great service
April 13, 2019

Great service. Great products. Great pieces.

Date of experience: April 13, 2019
Barefoot W.
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Items were in stock and well priced
April 13, 2019

Items were in stock and well priced.

Date of experience: April 13, 2019
MARIA A.
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I ordered before and was happy with the product and price.

Date of experience: April 13, 2019
John S.
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Great
April 13, 2019

Great

Date of experience: April 13, 2019
L W.
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Very good
April 13, 2019

Very good. But my husband has a 40" chest. One fit him perfectly, one was a little tight, the ones from the A9 were too small for him. So I'm wearing those. No problem.

Date of experience: April 13, 2019
Camille K.
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Had what I needed for a good price
April 13, 2019

Had what I needed for a good price

Date of experience: April 13, 2019
MICHELE K.
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The price of the shirts (12) was fine
April 13, 2019

The price of the shirts (12) was fine. The quality was cheap. To return the shirts I spent 3 days trying to get past holding on the phone and listening to insipid jokes being repeated on a loop. All of this just to get an email from them to include in the pkg. Worst. Online. Shopping. Ever. I will never order from them or recommend them to anyone.

On the third day of calling, the young man who I finally got through to after being on hold for 1 hr, 31 mins was very nice. He apologized and offered his regrets.

Date of experience: April 12, 2019
Roger V.
2 reviews
0 helpful votes
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Great price and delivery
April 13, 2019

Great price and delivery.

Date of experience: April 12, 2019
JASON D.
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Quick and cheap!
April 12, 2019

Quick and cheap!

Date of experience: April 12, 2019
ALISON L.
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First time purchasing from this company and items were as expected and shipping was faster than expected.

Date of experience: April 12, 2019
KIMBERLY S.
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This is experience good
April 12, 2019

This is experience good. Still waiting on reply text damaged pants I ordered prior from champro

Date of experience: April 12, 2019
Anna G.
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I found what I was looking for fast but I never think its okay to pay more for shipping than the actual item. I know they have flat rate shipping boxes and I only order one shirt but have to pay over $10 for shipping.

Date of experience: April 12, 2019
x E.
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Shipping is too high but otherwise good prices and products

Date of experience: April 12, 2019
LANA V.
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Great service on each of my orders
April 12, 2019

Great service on each of my orders
In fact I have another order to place later in week
My only complaint is the call back time when I have a question
My last call back service rep was not helpful... short answers and just acted bothered by my questions
But that was only 1 time

Date of experience: April 12, 2019
MartiLou W.
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Very quick!
April 12, 2019

Very quick! All items were available too! Price is good also!

Date of experience: April 12, 2019
Laura G.
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I placed an order for 36 Blue bags and 36 Orange bags. I received my order however, there were 36 White bags instead of the orange. I contact Epic Sports in regards to the incorrect order and they asked me to email them a picture of the incorrect bags which I did. I have since followed up 3-4 times with no response. I have also sat on the phone trying to call in but I hung up after sitting on the phone for an extremely long period of time. Unfortunately, my event is in less than 2 weeks so I am just going to use the white backs. They are very hard to get ahold of and have been non-responsive.

Date of experience: April 12, 2019
MARION J.
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Ordered size 13 you sent 12.5 seem to fit so NBD.

Date of experience: April 12, 2019