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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great shipping speed
Completely satisfied. Great service
The best site for sports equipment
My bucket has a crack in it, but I needed it so I put duct tape on it
Would shop from again.
Amazing experience
I searched the Internet for the most affordable shorts with pockets available and epic has the best price. I use shorts to work in during the summer here in Tucson and I don't need anything expensive because they're going to get trashed really quick..
1ST time i order from you. Everything went well.
Good t's for working out or stuffing one in your backpack for extra T. Kids love them when they go swimming, beach towel, trunks and t-shirts, all light weight.
Great and easy
Had just what my daughter was looking for came even sooner than expected
Shipping to high compared to other sellers
Great quality for the price. Got the jersey and shorts for $12.50. Took them to get printed, and paid $20.00 so great overall price.
Very happy with service and product
I received everything on time and at a good price! Though I will say after one washing, strings were coming loose. But for $3 a shirt I figured.
Product arrived several days before expected. Product was of great quality!
Very user friendly website
Always great thank you
Easy to use website and Anthony is my go to guy for any issues.
None
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

