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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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ERICA A.
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Amazing quality,price,shipping
May 8, 2019

Amazing quality,price,shipping

Date of experience: May 8, 2019
Reg R.
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...
May 8, 2019

Date of experience: May 8, 2019
MY C.
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Too big
May 8, 2019

Too big

Date of experience: May 8, 2019
MARY A.
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Easy to order, but need better product descriptions

Date of experience: May 8, 2019
tim p.
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I've always had great experiences with everything I buy from this company great quality,on time as always

Date of experience: May 8, 2019
Jenny B.
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Originally, I did not receive one jersey
May 8, 2019

Originally, I did not receive one jersey. I called and left a message and never heard back. A week later, I called again. The same day, my missing jersey came in the mail. I am glad customer service was prompt at addressing my problem, but I would've liked to have received confirmation right away that steps had been taken. Other than that, everything was great.

Date of experience: May 8, 2019
Jessica M.
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Products are always in good condition fast shipping and cheap prices. I will continue to buy from them.

Date of experience: May 8, 2019
BRIAN P.
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Great prices, huge availability and fast shipping!

Date of experience: May 8, 2019
Shellena D.
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Though my original order was not shipped to me, instead, the wrong items were received, when I called everything was corrected and I appreciated the promptness in it

Date of experience: May 8, 2019
Randy S.
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Big help, thanks
May 8, 2019

Big help, thanks.

Date of experience: May 8, 2019
BARRY J.
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The shirts I bought...
May 8, 2019

The shirts I bought... I've worn one shirt and haven't washed it yet and the stitching is falling apart... I can't believe you sale this stuff without evaluating it first... I've opened all the shirts now I'm stuck with junk... I won't buy again..

Date of experience: May 7, 2019
Brian Z.
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Easy As Can Be
May 8, 2019

Easy As Can Be

Date of experience: May 7, 2019
Richard M.
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Absolutely horrible customer service and poor product quality. After receiving my merchandise, I was very displeased with the quality and appearance. I sent multiple emails and left messages with no response. After finally reaching someone in customer service, they explained I was past the 30 day resolution period. However, if someone would have responded to the multiple messesages I left this wild have never been an issue. I spent nearly $80 dollars on shirts I'll never wear.

Date of experience: May 7, 2019
FIRST B.
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NO issues, great help
May 8, 2019

NO issues, great help

Date of experience: May 7, 2019
Jermaine b.
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The ordering process was straightforward
May 8, 2019

The ordering process was straightforward. We received the products in s timely manner.

Date of experience: May 7, 2019
Wendy S.
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Was the 72nd caller when called your services,

Date of experience: May 7, 2019
Andy M.
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Great experience, the product is exactly as advertised. Delivery was on time with no problems. I will shop at Epic Sports again soon.

Date of experience: May 7, 2019
BRENDA W.
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Great but would like all view of the hats
May 7, 2019

Great but would like all view of the hats

Date of experience: May 7, 2019
marie k.
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We my softball girl's love the shirt
May 7, 2019

We my softball girl's love the shirt. Thank you epic

Date of experience: May 7, 2019
TRACEY P.
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See section below
May 7, 2019

See section below

Date of experience: May 7, 2019