Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Sizing was a little off, had to place second order
Always great!
I have a wonder experience with Epic Sports. Enjoyed so much, about to make a couple more purchases.
The order process was extremely quick and easy!
I made a mistake and selected the wrong size for the monogram on the hats I ordered, customer service emailed me and explained what i needed to do. Long story short we played phone tag for a week. Now they had my order on hold for a week but during this time I had replied to them stating I wanted to go with the larger monogram. We finally touched base with each other and got the issue resolved. This is kind of customer service I have in my own company and it felt good for another company to show the same. You don't see this with most companies in this day and time. Again thank you epic sports I will continue to order from you if I could better deals on blank shirts you would be my #1 vendor.
Very good experience. It was cheaper for me to get a custom embroidered hat at Epic Sports than from any other online retailer I could find.
Got product faster than predicted, same quality as off the store shelf with a much more reasonable price
I ordered ball pumps. They seemed fine, very small but they had a place to store the needle. I will never know how they hold up, because they will go over seas in Operation Christmas Child boxes.
Great service as well with great products and prices. Will always check here first.
The service and rate of receipt was great but the Soccer Balls are flat. 2 of the balls go flat.
So far so good
Quick delivery, much faster than the estimated arrival I was given.
Had issue with product, but customer service was quick to respond with a resolution.
Good deal, shirt size ran small.
Easy to find what I needed; great prices put a smile on my face!
Lover the price
Will definitely be shopping there again...
Second time I've ordered coaches shirts. Will order again. Good prices, quick turn-around.
Epic Sports ALWAYS provides me with great value and service.
Good choice and easy to use
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

