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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great customer service and easy ordering. Nice product too
All my experiences with Epic Sports have been amazing! This was the only time I did not received my order on time. I watched the tracking information and the USPS was all over with their delivery. I've finally received it but I don't blame Epic Sports.
Item was exactly as listed, and fast delivery, and good price, would definitely buy from here again
Awesome job, kids loved them. They won't stop wearing them already
Epic sports was incredible. Much lower prices than what I saw on manufacturer websites and other competitiors. Not to mention the delivery dates. My items came so fast and I wasn't expecting it to be delivered so soon! 110% would recommend Epic!
Had a new logo printed on long sleeve shirt - turned out really nice - clearance hat was better than expected.
The delivery people crushed the box. Ball cap has creases in it that I can't fix. Love these hats and have ordered many.
I pleasantly surprised how fast the socks came. My team loves them. Great quality and very comfortable and affordable.
The product I received was damaged and it was quickly replaced.
For the price, it is tough to beat. You have to wait a little longer.
The design and ordering process was simple. The price was unbeatable and the shirts shipped very fast. I was taken back when I received the jerseys because they were way better quality than I expected for the price. We will definitely order from Epic Sports in the future.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

