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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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JAN R.
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0 helpful votes
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Great experience, good price, nice material, beautiful flag

Date of experience: October 23, 2019
EMILY M.
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Shorts are fine, came relatively quickly
October 23, 2019

Shorts are fine, came relatively quickly.

Date of experience: October 23, 2019
L C.
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Bryant was great with customer service
October 23, 2019

Bryant was great with customer service. The product was great.

Date of experience: October 23, 2019
STEPHEN H.
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Very low prices
October 23, 2019

Very low prices. Really nice quality shirts & fast shipping. Very happy

Date of experience: October 23, 2019
Stacey D.
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I had no issues and was pleased with product and service

Date of experience: October 23, 2019
Shebra B.
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Well I never contacted cs because I just thought that it hasn't arrived yet but seeing as though it's been a while. I need to know where my order is or get a replacement or refund. Asap

Date of experience: October 23, 2019
MICHAEL B.
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Thank you
October 23, 2019

Thank you

Date of experience: October 23, 2019
Edward G.
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Selection, options and choices are excellent
October 23, 2019

Selection, options and choices are excellent. Sight is easy and friendly to use. Payment choices are clearly mark and understandable.

Date of experience: October 23, 2019
Jennifer T.
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I have been pleased with products I've ordered so far. Prices are competitive, but shipping is more expensive than other vendors which kind of levels the playing field a bit. Delivery times have also been a bit longer than others, but I have been happy overall.

Date of experience: October 23, 2019
JAMES P.
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N/a
October 23, 2019

N/a

Date of experience: October 23, 2019
CRISTINA H.
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Some of the sizes were not what I expected
October 23, 2019

Some of the sizes were not what I expected.

Date of experience: October 23, 2019
THERESA J.
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The service and product is just what we needed
October 23, 2019

The service and product is just what we needed. I

Date of experience: October 23, 2019
KATRINA B.
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I had a good shopping experience with Epic sports
October 23, 2019

I had a good shopping experience with Epic sports

Date of experience: October 23, 2019
Ohio
1 review
0 helpful votes
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Thieves
October 23, 2019

I did not like the quality of the shirts I wanted to return them and they told me that there was no money back, They told me I have to order something else same price or more value and pay the difference

Date of experience: October 23, 2019
Oklahoma
1 review
0 helpful votes
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Thieves
October 23, 2019

Terrible! Ordered on Sept 25 for an Oct 1st delivery! Nothing came! Now their saying it delivered to my neighbor and the error was mine so no refund, no additional items, and for me to file a police report!

Date of experience: October 23, 2019
Austin B.
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Shipping was very late, did not have jerseys for our first 2 games.

Date of experience: October 23, 2019
MomOfTwins E.
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This is the exact same backpack that is offered through a lot of school soccer programs, however it cost a little less. I ordered the backpack through this company because the company through the school's sports program did not have the option to put their name/number on their bag. I am happy with my purchase and give my overall satisfaction a 5 out of 5. However, I do wish that the embroidery was offered in a larger print.

Date of experience: October 23, 2019
JOHN C.
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Thank You!
October 23, 2019

Thank You!

My original order seemed to take longer than I expected and I was not happy with one of the items. The CSR that worked with me was very helpful requesting a replacement. The replacement arrived very quickly and I was pleased with the product.

Date of experience: October 22, 2019
MONA V.
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The women's jersey I ordered was more of a youth size. I ordered a women's extra large, and it was tiny, I was unable to wear it.

Date of experience: October 22, 2019
FRANKLIN L.
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Easy to do business with
October 23, 2019

Easy to do business with.

Date of experience: October 22, 2019