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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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My only issue was that 2 of the shirts had shorter sleeves - more 3/4 than long sleeved.
Easy to use web site, found hard to get product that I really want.so far so good
I ordered several items. Whole order was held up over 1 item.
I love Epic! Fast, easy and great prices!
Always find what I need and at the right price! We are able to buy alot more sports balls for our toy drive!
I ordered an embroidered lab coat and tho I used your sizing chart (46-48), it is too small.
I wanted to reorder, knowing this item cannot be returned, but the replacement item wanted was not available and embroidery was not offered.
Bummed
Show shipping charges first thing when placing an order into the 'cart'.
Have the mobile website be more search friendly.
I was very pleased with my order from Epic sports! I got these jerseys for my big family for Christmas! I have 15 people in my family and we have joked about getting jerseys with 'Team Jobe' on the front! So as a surprise I ordered the jerseys and had them screen printed! Very pleased with quality and speed of delivery! Thank you!
Great quality at a very good price.
GOOD.PLEASE OFFER MORE POLYESTER POLOS WITH POCKET WITH MORE DESIGNS AND MORE SELECTION OF COLORS.
My order was great. Came in fast and exactly what I wanted
No comment
Everything copacetic
Great affordable pieces
The quality of the hoodie I ordered is good however the logo printed on it isn't great. It looked much nicer online than in person. It took a lot longer to receive it in the mail than I thought it would.
The product came a day early and it fitted wonderfully as well as the color was nice as well!
Thank you. Easy to use this site.
Not cool
Shopping with Epic Sports is easy! I hope this jacket does not get discontinued. I am hoping to do business with Epic Sports for years.
Great company, fantastic prices and excellent service.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

